![]() ![]() Upgrade to Windows 10 Version 1709 that does not have this issue.Before you make this change, make sure that the change does not affect your docking experience. Change Lid close action to any setting other than "Do nothing.".To work around this issue, use one of the following methods: In Display Settings, click the Detect button.Use the keyboard shortcut Win+Ctrl+Shift+B.Use either of the following methods to force detection of the external monitors: Therefore, the external monitors display a black screen. Your challenges should be quelled once you undertake the. In this scenario, the computer doesn't detect the external monitors. In most cases, Dell Docking Station Not Working issue is due to faulty or outdated device drivers. You attach the computer to the docking station.You turn on the computer and then close the lid.In Power Options, the Lid close action setting is configured to "Do nothing.".You have a portable computer that is running Windows 10 version 1703.Find information about drivers, setting up multiple monitors and steps to resolve common issues. You have external monitors that are connected to a docking station. Knowledge Base Article Article Number: 000123878 How to Use and Troubleshoot Dell Dual Video USB Docking Station D1000 Summary: Learn how to setup, use and troubleshoot Dell Dual Video USB Docking Station D1000.This article provides a workaround for an issue where an external monitor connected to a docking station doesn't work when a Windows 10 version 1703-based portable computer is connected.Īpplies to: Windows 10 Original KB number: 4051625 Symptoms ![]()
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